Refund Policy

Refund & Exchange Policy:

Order Confirmation & Chargeback Policy:

All orders at TopStyle Jewelry are verified before processing to ensure accuracy.

Customers must confirm their shipping address when requested.

Once processed:

 

  • Transactions are final unless a refund is issued by TopStyle Jewelry.
  • Chargebacks are not accepted; customers should contact us directly at our email : topstylecanada2024@gmail.com for any issues.
  • Lack of response to confirmation messages within 7 days may lead to order cancellation and refund.

By placing an order, the customer agrees to these terms.

Canada Orders

All Sales Final – No Refunds 

Exchanges may be possible if:

 

• Requested within 48 hours of delivery

• Item is unused, in original packaging, and resalable condition

• Approved exchanges are issued as a gift card equivalent to the item's value.

• Return shipping is your responsibility


No exchanges on sale or promo items.


Damaged or Incorrect Item?

Contact us within 48 hours with clear photo and video showing the issue. You can choose:

• Free replacement (if available), or

• Gift card equivalent to the item's value .

Note:

Shipping fees are non-refundable, and the customer is responsible for shipping costs for any replacement order.

(We may ask for the item to be returned before processing the replacement or store credit )


To Request:

Contact us via WhatsApp: +1 (431) 323-6321, or email us at topstylecanada2024@gmail.com with your order number, issue details, and photo/video of the item.

 


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International Orders (Outside Canada)


All Sales Final – No Refunds or Exchanges


Issues with your order? Contact us within 48 hours with your order number and photos/video.


If confirmed, you’ll receive:

• A free replacement (if available), or

•Gift card equivalent to the item's value .


Note:

Shipping fees are non-refundable, and the customer is responsible for shipping costs for any replacement order.

(We may ask for the item to be returned before processing the replacement or store credit)

How to report an issue?

Contact us via WhatsApp: +1 (431) 323-6321, or email us at topstylecanada2024@gmail.com with your order number, issue details, and photo/video of the item.