Refund Policy

Refund & Exchange Policy:

Canada Orders

All Sales Final – No Refunds 

Exchanges may be possible if:

 

• Requested within 48 hours of delivery

• Item is unused, in original packaging, and resalable condition

• Approved exchanges are issued as a gift card equivalent to the item's value.

• Return shipping is your responsibility

No exchanges on sale or promo items.

Damaged or Incorrect Item?

Contact us within 48 hours with clear photo and video showing the issue. You can choose:

• Free replacement (if available), or

• Gift card equivalent to the item's value .

We may ask for the item back—return shipping is on us.

To Request:

Contact us via WhatsApp: +1 (431) 323-6321, or email us at rd.royalchoice@gmail.com with your order number, issue details, and photo/video of the item.

 

⸻

International Orders (Outside Canada)

All Sales Final – No Refunds or Exchanges

Issues with your order? Contact us within 48 hours with your order number and photos/video.

If confirmed, you’ll receive:

• A free replacement (if available), or

•Gift card equivalent to the item's value .

We may ask for the item back—return shipping is on us.

How to report an issue?

Contact us via WhatsApp: +1 (431) 323-6321, or email us at rd.royalchoice@gmail.com with your order number, issue details, and photo/video of the item.